What industry is your business in?
This helps us tailor your results.
🍽️Restaurant / Food Service
🔨Plumbing / Electrical / Trades
How many calls does your business get per day?
Include all incoming calls — customers, leads, and existing clients.
📱Under 10
Small volume — each call matters more
📞10–30
Moderate — typical for local businesses
🔥30–50
High volume — hard to keep up
🚀50+
Very high — likely missing many
What happens when you can't answer the phone?
Think about busy times, after hours, and weekends.
📭Goes to voicemail
Many callers move on instead of leaving a message
👤Answering service picks up
They take a message — you call back later
👥Another staff member answers
Someone covers, but it's not their main job
🔇It just rings
No one picks up — caller hangs up
Do you take calls after business hours?
Evenings, weekends, and holidays — when customers may still need help.
🌙No — phones are off
Callers get nothing until morning
📲Sometimes — if I see it
Personal phone, answer when I can
🏢Answering service covers it
But they can't book or answer FAQs
✅Yes — 24/7 coverage
Fully staffed around the clock
Can callers book appointments without talking to someone?
Online booking, self-service scheduling, etc.
❌No — they have to call or come in
Phone is the only way to book
🌐We have online booking
But many still prefer to call
✅Yes — multiple booking channels
Phone, web, text — all covered
What's your average job or appointment worth?
Revenue from a typical customer interaction.
💵Under $100
Restaurant, salon, quick service
💰$100–$500
Auto repair, cleaning, trades
💎$500–$2,000
HVAC installs, legal cases, large projects
🏆$2,000+
Real estate, major projects, high-value
How quickly do you return missed calls?
Speed matters because callers often compare providers.
⚡Within minutes
We're on top of it
⏱️Within an hour
Reasonable but some callers move on
⏳A few hours
We try, but we're busy
📅Next business day (or never)
After-hours calls wait until morning
Modeled monthly missed-call opportunity
$0